The Advanced Settings are located in the "Update" section of each AI chatbot.
By default, optimal settings are applied when a chatbot is created. However, this section offers full control if you want to customize your AI agent further.
Choose the AI LLM model powering your chatbot.
A model is the AI engine running your chatbot. Different models have unique costs and capabilities.
| Model | Description | Use Case |
|---|---|---|
| GPT-3.5 | Best for simple use cases | Affordable and fast |
| GPT-4o | Most powerful, supports function calling | Best for all advanced use cases |
| GPT-4 Turbo | Highest cost model | Use for low-volume complex tasks |
✅ When enabled: Prioritizes knowledge base Q&A content for more precise responses.
⚠️ Currently in experimental phase.
Control who can see and interact with the chatbot.
Adjust the AI's creativity/randomness.
Recommended: Start testing between 0.05 and 0.20 for most businesses.
Modify the core template that controls how the AI agent processes knowledge base data and system prompts.
⚠️ Warning: Only change this if you fully understand AI prompt engineering.
Use this to build specialized agents (e.g., classify text, write emails).
Set a specific support email for this chatbot.
Displayed to users if errors or issues occur.
Specify domains where your chatbot will work.
https://yourdomain.comEnable this to see what information is pulled from the knowledge base and what’s sent to OpenAI.
✅ Great for testing and troubleshooting AI behavior.
Pro Tip: Mastering these advanced settings allows you to fine-tune performance, control costs, and expand your AI agent's capabilities.