🔧 AI Agent Settings

Control and update the name, description, display name, and more for your AI Agent.

This is the most important area for your AI chatbot because it is where you customize the AI agents.

🏷 Name

The internal name of the chatbot in your account.
This name is not visible to users if a display name is set.

🧑‍💻 Display Name

The name shown to users in the chat widget.

✅ Represents your chatbot during conversations.
✅ Recommended: Include "AI" for clarity (e.g., SupportAI).
✅ If left blank, the chatbot will display as "Chatbot" by default.

💬 Initial Messages

These are the chatbot’s greeting messages sent automatically when a user first opens the chat.

  • To send multiple messages, write each on a new line.

Example:

Hi there! How can I assist you today?
You can ask me about our products or services.

⏱ Initial Messages Popup Delay

Set the delay (in seconds) for when the initial message appears automatically.

  • Tip: Set to -1 to disable auto-popup.

    • *

💡 Conversation Starters

Add predefined clickable prompts that help users start the conversation.

  • Separate each starter with a new line.

Example:

What are your pricing plans? Tell me about your services. How can I contact support?

🪟 Chat Widget Pop-Up

Enable this to automatically open the chat widget when the user lands on the webpage.

⚙️ Advanced Settings

Explore more advanced options to further customize your AI agent's behavior and responses.

✅ Pro Tip: Personalizing the tone, greetings, and conversation starters increases engagement and makes your AI feel on-brand.