Control and update the name, description, display name, and more for your AI Agent.
This is the most important area for your AI chatbot because it is where you customize the AI agent for each client or business.
The internal name of the chatbot in your account.
This name is not visible to users if a display name is set.
The name shown to users in the chat widget.
✅ Represents your chatbot during conversations.
✅ Recommended: Include "AI" for clarity (e.g., SupportAI).
✅ If left blank, the chatbot will display as "Chatbot" by default.
These are the chatbot’s greeting messages sent automatically when a user first opens the chat.
Use line breaks to send multiple messages.
Hi there! How can I assist you today?
You can ask me about our products or services.Set the delay (in seconds) for when the initial message appears automatically.
Example: 3 (auto-popup after 3 seconds)
Set to -1 to disable auto-popupAdd predefined clickable prompts to guide users.
Separate each starter with a new line.
What are your pricing plans?
Tell me about your services.
How can I contact support?Enable this to automatically open the chat widget when the user lands on the webpage.
true // Enables automatic widget pop-up
false // Widget stays minimized until clickedExplore additional options to customize your AI agent’s behavior and responses.
✅ Pro Tip: Personalizing the tone, greetings, and conversation starters makes your AI assistant feel more human and aligned with your brand.