🤝 Smarter Human Handoff
Your AI agent now automatically detects when a user wants to speak to a human — without requiring specific keywords.
What this means:
- Fewer lost leads
- Better customer experience
- More natural conversations
You can still use keywords (like "talk to a human"), but the AI now recognizes intent on its own.
🧠 Get Notified When the AI Can't Answer
Your agent now alerts you when it encounters a question it doesn't know how to answer.
This gives you:
- Insight into what your customers are actually asking
- A clear way to improve your agent over time
- Higher accuracy and performance
💬 Improved Chat Experience
We've upgraded the chat interface:
- Long responses can now be expanded with "Read more"
- Message input field handles longer messages better
- Sharper image rendering in chat
- Improved layout for conversation starters
📊 Clearer Conversation Summaries
You now get more transparent insights after each conversation:
- If no leads were collected → clearly stated
- Missing fields are labeled as "Not specified"
⚙️ New & Improved Agent Dashboard
Managing your AI agents is now faster and more intuitive:
- Cleaner layout
- Easier access to key settings
- Better structure with less scrolling
🔒 Enhanced Security
API keys are now protected with end-to-end encryption during transfer and storage.
Summary
This update focuses on three things:
- Better conversion (smarter handoff + improved chat UX)
- Better insights (notifications + clearer data)
- Better control (simplified dashboard and setup)