The Conversations section in ChatAgentLab enables you to analyze every interaction your AI chatbot has had with users.
Why Review Conversations?
- Understand how your AI Agent responds
- Track lead data collected during chats
- Identify areas for improvement
- Train better responses using real conversations
Apply Filters
Easily filter conversations to focus on key areas:
- Set specific date ranges
- View conversations by AI Agent
- Quickly locate chats needing attention
Improve AI Responses
Utilize conversation reviews to:
- Identify weak or inaccurate responses
- Use 'Train Better Response' to correct answers
- Save improvements directly to the chatbot’s Knowledge Base (Q&A Section) for future reference
Tip:
Regular reviews ensure your AI Agent remains accurate, updated, and aligned with user interactions.
Ready to optimize? Start reviewing conversations in ChatAgentLab anytime!