🖼️ HTML Rendering – Embed Images & Videos in AI Chat Responses

Your AI chatbot can embed images and YouTube videos directly into chat responses, creating a richer and more interactive user experience.

What Does This Mean?

  • YouTube Videos: If the AI includes a YouTube URL in its response, the video will embed and play directly inside the chat widget — no need for users to leave the conversation.
  • Images: If the response includes a valid image URL, the image will display right inside the chat.

How to Enable HTML Rendering

To activate this feature, update your Base System Prompt with the following instruction:

If an image URL is part of your response, render the image using HTML inside the chat widget. If a YouTube URL is part of your response, render the YouTube video using HTML inside the chat widget.


Example Use Cases:

  • Embed product images when answering questions about items
  • Show tutorial videos directly in the chat
  • Provide visual guides or infographics alongside answers

💡 Tip: This feature is perfect for support bots, product demonstrations, or onboarding flows where visual content improves user experience.