You can scrape web pages to automatically pull content into your AI chatbot’s knowledge base.
This allows your AI to learn directly from your website or other public sources.
✅ How Website Scraping Works
- Enter the URL(s) of the webpage(s) you want to scrape
- The AI collects all visible text and stores it as knowledge
- Scraped content counts toward your character storage
📌 Data Quality Matters
Good data = Good AI performance. Poor or irrelevant content may confuse the AI or cause inaccurate responses.
Key Points for Better Results:
- Avoid scraping everything — not all website content is helpful for the AI
- Focus on pages with clear, factual information about your products or services
- Use FAQ pages whenever possible — these are ideal for training AI with real questions and answers
🛠 Handling Common Data Challenges
- Unstructured Content: If pages have large paragraphs or scattered information, consider cleaning the content before uploading
- JavaScript-Heavy Pages: Some pages load content dynamically; if scraping fails, use browser tools or copy-paste important sections instead
- Google Docs: You can also scrape public Google Docs by entering the shareable link
🔄 Pro Tip:
Always review scraped content before finalizing — remove anything outdated or irrelevant to improve the AI’s accuracy.
✅ Ready to add website content? Start scraping specific, valuable pages your customers actually need help with!