- The Base System Prompt is Critical
The Base System Prompt acts as the rulebook for your AI Agent. It defines how the AI behaves, responds, and handles specific situations.
✅ If you encounter strange or off-brand responses, review and update the Base System Prompt to realign the AI’s behavior.
- The Knowledge Base is Your AI’s Brain
The knowledge base feeds your AI Agent the information it needs to answer user questions accurately.
✅ Remember: Good data in = Good responses out. Poor or irrelevant data leads to poor answers.
- Upload only data relevant to what users are likely to ask.
- Keep the knowledge base clean and focused.
- Enable Debug Mode to review what data the AI is using when generating a response — this helps troubleshoot wrong or missing answers.
⚠️ Pro Tip:
PDFs, websites, and large text uploads often contain unrelated information that can confuse the AI Agent. Scrub and refine data before uploading to avoid issues.