AI Agent
An automated virtual assistant built with AI to interact with users, answer questions, perform tasks like scheduling, and collect leads.
AI Chatbot
An AI Agent integrated into your website or platform, serving as a real-time user-facing assistant to interact with customers.
AI Model
The AI engine powering your agent, with options like GPT-3.5, GPT-4 Turbo, and GPT-4o, each offering varying speed, cost, and capabilities.
Base System Prompt
The foundational instructions that define the AI Agent's personality, tone, behavior, and response rules.
Characters (Storage)
The amount of text uploaded to the AI Agent’s knowledge base, where more characters equate to more accessible information.
Citations / Sources
Displays the knowledge base source the AI used to answer a specific question.
Context Window
The volume of text (conversation history) the AI Agent can process and respond to within a chat session.
Conversational AI
AI designed to understand, process, and respond naturally in human-like conversations.
Cost per AI Message Sent
The cost of each message sent by the AI Agent, depending on the model:
Custom Styling
Options to customize your chatbot’s appearance, including colors, logo, and layout to align with your branding.
Custom Menu Links
Enables adding custom tabs or links within your dashboard for connecting to external resources or pages.
Deployment Channels
Platforms where your AI Agent operates, such as websites, social media, messaging apps, or email.
Embed
Incorporate your chatbot on your website using a simple code snippet, creating a chat bubble or embedded assistant.
Knowledge Base
The specific information uploaded to train your AI Agent about your business, products, and services.
Markdown
A formatting language that organizes content with headings, bullet points, bold text, links, and more, ideal for writing prompts or AI replies.
Marketplace
A platform where you can present ready-to-use AI Agents or templates that can be cloned and customized.
Permissions
Controls determining who can view, edit, or interact with AI Agents and knowledge bases.
Rebilling
Offering additional features like more knowledge base storage or advanced AI models as upgrades for users.
SaaS (Software as a Service)
A business model offering software like ChatAgentLab as an online platform accessed via subscription.
Sentiment Analysis
AI’s capability to detect emotions or tone in a user’s message and adjust its responses accordingly.
Storage Balance
The available space (measured in characters) for adding data to your AI Agent's knowledge base.
Subscription Packages
Custom pricing plans defining AI Agent access, credits, storage, and features for your customers.
Temperature
Controls the creativity or conservatism of the AI Agent’s responses. Lower values lead to more factual responses, higher values to more creative ones.
User
Anyone interacting directly with the AI Agent, typically your customer or site visitor.
Wallet Balance
Your account balance used to pay for AI usage, including messages sent and storage upgrades.