Updates

🤝 Smarter Human Handoff Your AI agent now automatically detects when a user wants to speak to a human — without requiring specific keywords. What...

Release Notes - 25.2.2026 This update brings a major upgrade to the Chat Widget experience, better styling control, stronger API flexibility, smarter...

We’ve just released one of our biggest upgrades yet — **AI Voice Agents can now be added to all ChatAgentLab plans for an extra cost. This means...

We've rolled out targeted performance and reliability improvements across the platform to make things faster, more stable, and easier to manage....

We’ve rolled out some exciting updates that will enhance your ChatAgentLab experience! These improvements are designed to help you stay organized,...

We’ve expanded our AI model options to give you more flexibility and reduce the risk of vendor lock-in with OpenAI. With this update, you can now...

We’ve just rolled out an exciting update to improve your control over human handoff timing! You can now configure the handoff delay for live agents,...

🚀 New Features: Internal Agents: IntraChat empowers your internal teams with dedicated internal AI agents, —such as Help Desk Bots for IT...

🚀 New Features: AI Agent Analytics View: New view to track and analyze AI Agent usage. Human Handoff Trigger: Payload URL feature for routing human...

🚀 New Features: <hr style="border: 1px solid white;"> API Endpoint Expansion: AI Agent Endpoints: Create AI Agent: Create a new AI agent. Retrieve...

Introduce functionality to scrape data from multiple websites simultaneously, enhancing the speed and comprehensiveness of information collection.

We’re excited to roll out a powerful update that makes your AI Agent’s lead capture smarter and faster — helping you act on leads instantly. ✅...

Feature Update: Custom Rules for AI to Human Chat Transfer New Features Custom Rule Setup for Chat Transfers: Introduced the ability to set up custom...

New Features Flexible Team Alerts: Implemented a new alert system that notifies the appropriate team members via email or webhook. This enhancement...

We are pleased to announce the latest updates to ChatAgentLab, introducing new features, enhancements, and critical fixes to improve your experience:...

We are thrilled to introduce Conversations 2.0, a significant enhancement to our Live Chat system, designed to facilitate seamless human intervention...

We are pleased to announce significant enhancements to ChatAgentLab, designed to make AI Agents smarter, faster, and more capable. New Features...

We are pleased to announce a series of updates aimed at improving performance, reliability, and user control in ChatAgentLab. New Features Automated...